Comments on: When your customers get their package, do they know who you are, and where to find you? http://www.etailersmall.com/blog/2009/05/21/when-your-customers-get-their-package-do-they-know-who-you-are-and-where-to-find-you/ Do you love finding great new stores that no one else knows about? Are you a beauty junkie? A bath and body diva? A candle collector? Then come on in and have a look around. I'll show you mine if you show me yours! Thu, 09 Sep 2010 22:42:04 +0000 http://wordpress.org/?v=2.6.3 By: Sarah http://www.etailersmall.com/blog/2009/05/21/when-your-customers-get-their-package-do-they-know-who-you-are-and-where-to-find-you/#comment-165092 Sarah Tue, 14 Jul 2009 13:49:27 +0000 http://www.etailersmall.com/blog/?p=976#comment-165092 Erryn that's a great reminder - I don't always bookmark sites that I order from - I count on the invoice or a newsletter if they have one, to remind me about it. I'm also a firm believer in putting your name and web address on the product if it has a label - that way the buyer is always reminded of it, and if she shares it with a friend the friend will know where to buy it too. As I've mentioned before, I love thank you notes with my orders. An extra business card or two, along with the invoice are also great, but I get annoyed when I get a stack of business cards. Erryn that’s a great reminder - I don’t always bookmark sites that I order from - I count on the invoice or a newsletter if they have one, to remind me about it.

I’m also a firm believer in putting your name and web address on the product if it has a label - that way the buyer is always reminded of it, and if she shares it with a friend the friend will know where to buy it too.

As I’ve mentioned before, I love thank you notes with my orders.

An extra business card or two, along with the invoice are also great, but I get annoyed when I get a stack of business cards.

]]> By: errynshealthandbeauty http://www.etailersmall.com/blog/2009/05/21/when-your-customers-get-their-package-do-they-know-who-you-are-and-where-to-find-you/#comment-162693 errynshealthandbeauty Thu, 09 Jul 2009 22:45:11 +0000 http://www.etailersmall.com/blog/?p=976#comment-162693 I dun a small beauty business at http://www.errynshealthandbeauty.com and specialize in hard to find beauty products as well as discontinued beauty products. Seeing as how what I sell is a very specialized product type I always include invoices and a business card (with a thank you) with all my customer orders. I do find it helps boost sales because buyers who are looking for specific items know where they can look for it again. Not everyone bookmarks every single site they order from and I think alot of people forget where they got what when they order alot of things. I also offer gift packaging and gladly put a note in any gift sent to anyone else. It should be common e-sale courtesy in my opinion! I dun a small beauty business at http://www.errynshealthandbeauty.com and specialize in hard to find beauty products as well as discontinued beauty products. Seeing as how what I sell is a very specialized product type I always include invoices and a business card (with a thank you) with all my customer orders. I do find it helps boost sales because buyers who are looking for specific items know where they can look for it again. Not everyone bookmarks every single site they order from and I think alot of people forget where they got what when they order alot of things. I also offer gift packaging and gladly put a note in any gift sent to anyone else. It should be common e-sale courtesy in my opinion!

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